Frequently Asked Questions

You'll receive a notice in your dashboard, and your chatbot will temporarily pause responses beyond your monthly cap. Free Tier users can purchase add-ons. Paid users can upgrade anytime.
Yes—unused credits roll over to the next month, up to 2x your monthly limit. After that, older credits expire to maintain fairness and system performance.
A book refers to a standard-length, individual title. Combined books, boxed sets, or multi-volume works may exceed Free or Starter plan limits and could require an upgrade.
Yes, especially if they’re in a tightly connected series. To maintain performance and relevance, each bot should stay focused on a cohesive set of material.
We monitor for excessive use, automation, or spamming. Chatbots must be used for human-driven reader interactions. Violations may result in throttling or review. View our Fair Use policy.
Everything carries over—your content, leads, and chat history. You’ll instantly unlock GPT-4o, integrations, and expanded limits with no interruptions.
Yes, all plans are month-to-month (unless billed annually). You can cancel from your dashboard anytime—no hassle, no hard feelings.